Product Care | Sweet Burn Candles & Melts

Candle Care

Please be aware of the following candle safety information. This can also be found on the sticker at the base of each candle.

Never leave a burning candle unattended.
Burn candles out of reach of children and pets.
Always leave at least 10cm between burning candles.
Do not burn candles on or near anything that can catch fire.
Only burn candles on a level, heat-resistant surface.
Never burn candles for more than 4 hours at a time.
Do not allow the flame to touch the sides of the vessel.
Ensure the wick is upright, above the wax, and central before the wax sets.
Always trim the wick to 5mm before lighting to avoid smoking and damage to the candle vessel.
Vessels may become hot during use.
Extinguish when 5mm of wax remains and do not relight.

Extra useful tips to note:

The first burn is the most important. Please ensure your candle pools to the edge on this burn. This will ensure the candle doesn't tunnel on future burns.
Trim the wick to 5mm before each burn to prevent the flame becoming too big.
Remember to stop burning your candle when 5mm of wax remains at the bottom.

Please be aware of the following wax melt safety information. This can also be found on the sticker on the underside of each wax melt jar lid or box.

Remove all packaging and place the wax melt in the well of your melt burner.
Use with an unscented tealight or an electric burner, following the manufacturer's instructions.
Only burn the melt on a level, fire-resistant surface.
Do not burn for more than 4 hours at a time.

If you purchase a wax melt burner from our online store, please also note the following safety information before use:

Do not put fingers or hands into the unit.
To reduce the risk of injury, keep it out of reach of children and pets.
Do not leave unattended.
Place the unit on a level and heat-resistant surface away from any other heat source.
Do not overfill the bowl; you can top it up once the wax has melted.
The burner may become hot; do not touch while in use as heated wax can burn. Allow cooling when finished using.
Do not use metal objects to clean out wax; this may crack and damage the burner.